SMART Technology Challenges

SMART Technology has been around for several years and yet it is still a concept that isn’t fully understood. MiX have worked with several clients to work through what incorporating SMART technology could mean for them.

While working with these clients, we’ve found that there have been several challenges they need to work through:

– Clients are unfamiliar with the range of SMART technology available.
– They are not sure what they want.
– It’s critical to identify the right lead and get the correct departments involved to coordinate SMART activities.
– Once SMART technology is installed, how do they extract and interpret the data in ways that are meaningful and informs decision making.
– Clients are concerned about IT Security, particularly in the financial sector, and how they can incorporate SMART in a safe way into their portfolio.

MiX has used a process which incorporates the user experience to work through these challenges and to narrow down what SMART technology is necessary and beneficial for their business. If you want to find out more about how technology can help your business, get in touch with Project Director, David Daniels for a chat.